Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • phone us on 0161 667 2480, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment in the next 7 days:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.


We operate a same day booking system as well as pre-bookable appointments and online booking. You can book up to six weeks in advance to see the doctors. All children under the age of 5 years, will be offered a consultation with a GP on the same day of contacting the surgery if clinically appropriate.

If all the appointments have been booked you will be directed to the walk-in centre, in the New Integrated Care Centre, opposite the bus station, where appointments are not necessary.

If you have not been seen at the surgery for three years (or one year for those over the age of 65) you can request a check up appointment if you wish.

Cancelling or changing an appointment

To change your appointment please call tel:0161 667 2480 and our reception team will help you.

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – Patient Access
  • using our online form
  • phone us on 0161 667 2480, Monday to Friday from 8am to 6.30pm
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 10.00am and give the receptionist as much information as possible.